TERMS OF SERVICE

THIS DOCUMENT IS AN ELECTRONIC RECORD IN ACCORDANCE WITH THE PROVISIONS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND THE INFORMATION TECHNOLOGY (INTERMEDIARY GUIDELINES AND DIGITAL MEDIA ETHICS CODE) RULES, 2021, AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURE.

THIS DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH RULE 3(1) OF THE SAID RULES, REQUIRING PUBLICATION OF THE RULES AND REGULATIONS, PRIVACY POLICY, AND USER AGREEMENT FOR ACCESS TO OR USAGE OF WWW.PINQUE.IN (THE “WEBSITE”).

BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THIS USER AGREEMENT.

1. PARTIES TO THE AGREEMENT :

THIS USER AGREEMENT IS BETWEEN PINQUE (OPERATED BY P INSPIRATION, A COMPANY INCORPORATED UNDER THE COMPANIES ACT, 1956, WITH ITS REGISTERED OFFICE AT [INSERT OFFICE ADDRESS], INDIA), HEREINAFTER REFERRED TO AS THE “COMPANY”, AND THE USERS OF THE WEBSITE (“YOU”, “YOUR”, OR THE “USER”).
THIS AGREEMENT IS LEGALLY BINDING AND APPLIES TO ALL USERS, WHETHER REGISTERED OR BROWSING.

2. ELIGIBILITY :

ONLY INDIVIDUALS WHO CAN ENTER LEGALLY BINDING CONTRACTS UNDER THE INDIAN CONTRACT ACT, 1872 MAY USE THIS WEBSITE. PERSONS WHO ARE “INCOMPETENT TO CONTRACT” (INCLUDING MINORS, UNDISCHARGED INSOLVENTS, ETC.) ARE NOT ELIGIBLE TO USE THE WEBSITE.

IF YOU ARE UNDER 18 YEARS OF AGE, YOU SHALL NOT REGISTER OR TRANSACT ON THE WEBSITE. THE COMPANY RESERVES THE RIGHT TO TERMINATE YOUR MEMBERSHIP IF IT IS DISCOVERED THAT YOU ARE UNDERAGE OR OTHERWISE NOT ELIGIBLE.

3. ACCOUNT AND REGISTRATION OBLIGATIONS :

TO ACCESS CERTAIN FEATURES OR PLACE ORDERS, YOU MAY BE REQUIRED TO REGISTER AND PROVIDE ACCURATE, CURRENT, AND COMPLETE INFORMATION. YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR ACCOUNT CREDENTIALS. YOU AGREE TO NOTIFY THE COMPANY IMMEDIATELY OF ANY UNAUTHORIZED USE OF YOUR ACCOUNT.

YOU GRANT US A WORLDWIDE, ROYALTY-FREE, PERPETUAL LICENSE TO USE YOUR SUBMITTED CONTENT (TEXT, REVIEWS, IMAGES) IN CONNECTION WITH THE WEBSITE’S MARKETING AND OPERATIONS.

4. SERVICES OVERVIEW :

PINQUE IS A CLOTHING BRAND OFFERING FASHION APPAREL VIA THE WEBSITE HOSTED ON SHOPIFY, AN E-COMMERCE PLATFORM. ALL PRODUCTS, DESCRIPTIONS, PRICES, AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.

5. PRICING, ORDERS, AND PAYMENTS :

ALL PRICES LISTED ARE IN INDIAN RUPEES (INR) AND INCLUDE APPLICABLE TAXES UNLESS STATED OTHERWISE.

THE COMPANY USES SECURE PAYMENT GATEWAYS VIA SHOPIFY, INCLUDING BUT NOT LIMITED TO CREDIT/DEBIT CARDS, UPI, NET BANKING, RAZORPAY, AND OTHER SUPPORTED METHODS.

ORDERS MAY BE DECLINED AT THE COMPANY’S DISCRETION, ESPECIALLY IN CASES OF SUSPECTED FRAUD, BULK PURCHASES, OR VIOLATIONS OF THIS AGREEMENT.

6. SHIPPING AND DELIVERY :

PINQUE OFFERS SHIPPING ACROSS INDIA. ESTIMATED DELIVERY TIMELINES ARE SHARED AT CHECKOUT BUT MAY VARY DUE TO LOCATION, COURIER PARTNER EFFICIENCY, AND UNFORESEEN DELAYS.

OWNERSHIP AND RISK IN THE PRODUCT TRANSFER TO YOU UPON DISPATCH.

7. RETURN, EXCHANGE, AND REFUND POLICY :

PLEASE REFER TO OUR RETURN AND EXCHANGE POLICY FOR DETAILS. WE GENERALLY ACCEPT RETURNS WITHIN [7 DAYS] OF DELIVERY FOR UNUSED, UNWASHED ITEMS IN ORIGINAL CONDITION WITH TAGS INTACT.

REFUNDS WILL BE PROCESSED VIA THE ORIGINAL PAYMENT METHOD.

8. USER CONDUCT :

YOU AGREE TO USE THE WEBSITE FOR LAWFUL PURPOSES ONLY AND NOT TO:

• IMPERSONATE ANY PERSON OR ENTITY.

• TRANSMIT ANY MATERIAL THAT IS UNLAWFUL, HARMFUL, DEFAMATORY, OR OTHERWISE OBJECTIONABLE.

• VIOLATE ANY APPLICABLE LAWS OR REGULATIONS.

THE COMPANY RESERVES THE RIGHT TO TERMINATE YOUR ACCESS FOR ANY BREACH OF THIS AGREEMENT.

9. INTELLECTUAL PROPERTY RIGHTS :

ALL CONTENT, LOGOS, GRAPHICS, IMAGES, AND PRODUCT DESIGNS ON THE WEBSITE ARE THE PROPERTY OF THE COMPANY AND/OR ITS LICENSORS AND ARE PROTECTED BY INDIAN AND INTERNATIONAL COPYRIGHT AND TRADEMARK LAWS.

YOU SHALL NOT USE, REPRODUCE, OR DISTRIBUTE ANY MATERIAL WITHOUT WRITTEN PERMISSION.

10. DISCLAIMER OF WARRANTIES :

THE WEBSITE AND ALL ITS CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

11. LIMITATION OF LIABILITY :

THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEBSITE.

12. PRIVACY :

BY USING THE WEBSITE, YOU AGREE TO OUR PRIVACY POLICY, WHICH GOVERNS THE COLLECTION AND USE OF PERSONAL INFORMATION.

13. GRIEVANCE OFFICER :

IN ACCORDANCE WITH THE IT ACT, THE CONTACT DETAILS OF THE GRIEVANCE OFFICER ARE:

PRIYANKA AGARWAL

EMAIL: CUSTOMERSERVICE@PINQUE.IN

[INSERT PHONE NUMBER]

14. GOVERNING LAW AND JURISDICTION :

THIS AGREEMENT SHALL BE GOVERNED IN ACCORDANCE WITH INDIAN LAWS. ANY DISPUTES SHALL BE SUBJECT TO THE EXCLUSIVE JURISDICTION OF COURTS LOCATED IN KOLKATA, INDIA.

15. ARBITRATION CLAUSE :

ALL DISPUTES ARISING OUT OF THIS AGREEMENT SHALL BE RESOLVED THROUGH ARBITRATION IN ACCORDANCE WITH THE ARBITRATION AND CONCILIATION ACT, 1996. THE LANGUAGE OF ARBITRATION SHALL BE ENGLISH, AND THE VENUE SHALL BE KOLKATA, INDIA.

16. AMENDMENTS :

THE COMPANY RESERVES THE RIGHT TO UPDATE OR MODIFY THIS USER AGREEMENT AT ANY TIME. CHANGES WILL BE POSTED ON THIS PAGE, AND YOUR CONTINUED USE OF THE WEBSITE AFTER SUCH CHANGES CONSTITUTES YOUR ACCEPTANCE.